Frequently Asked Questions
What areas do you service?
We primarily service in Auckland, New Zealand. However, we are open to travelling to nearby areas for an additional fee. Please contact us for more details.
Do you offer discounts for first-time clients?
Yes, we offer a 20% discount for first-time clients to help you experience our top-quality real estate photography services at a reduced rate.
Can I reschedule or cancel my appointment?
Yes, you can reschedule or cancel your appointment. Please provide at least three days’ notice.
When will I receive the photos?
You will receive your edited photos within 24 hours after the photoshoot. We ensure a quick turnaround to help you market your property effectively. Videos will take 48 hours.
How long does the photoshoot take?
The duration of the photoshoot depends on the property’s size and complexity. Typically, a standard photoshoot takes about 1-2 hours.
What if I’m not satisfied with the photos?
Your satisfaction is our top priority. If you are unsatisfied with the photos, please contact us within 24 hours of receiving them. We will work with you to address any concerns and make the necessary adjustments to ensure you are happy with the final results.
Still have questions?
Contact Us to learn more about our packages.